Terms of Service

Last Updated: June 2026

Welcome to Surya Battery. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By visiting our website, creating an account, or placing an order, you agree to these Terms of Service and our Privacy Policy, Return & Refund Policy, and other policies published on our website.

If you do not agree with these terms, please do not use our website.

2. About Us

Surya Battery
Ansari Road, Muzaffarnagar, Uttar Pradesh, India

We sell batteries, inverters, solar products, accessories, and related electrical equipment through our online store.

3. Product Information

We make every effort to display product specifications, descriptions, images, and pricing accurately.

However:

• Product images may differ slightly from actual products.
• Specifications may change without prior notice by manufacturers.
• Product availability is subject to stock availability.

4. Pricing & Payments

• All prices are listed in Indian Rupees (INR).
• Prices are subject to change without prior notice.
• Orders will be processed only after successful payment confirmation.
• We reserve the right to cancel orders due to pricing errors, payment issues, or stock unavailability.

5. Order Acceptance & Cancellation

We reserve the right to:

• Accept or reject any order.
• Cancel orders due to stock shortages.
• Cancel orders suspected of fraud or unauthorized activity.
• Limit quantities purchased by a single customer.

If an order is cancelled after payment, the applicable refund will be processed to the original payment method.

6. Shipping & Delivery

• Delivery timelines are estimates and may vary depending on location and logistics partners.
• Delays caused by weather conditions, transportation issues, strikes, natural disasters, or other circumstances beyond our control shall not be our responsibility.
• Risk of loss passes to the customer upon delivery of the product.

7. Installation & Usage

Customers are advised to ensure proper installation and usage of batteries, inverters, and solar products.

Surya Battery shall not be liable for:

• Improper installation.
• Electrical faults at the customer's premises.
• Damage caused by misuse, negligence, or unauthorized modifications.

8. Warranty

Products sold through Surya Battery may carry manufacturer warranties.

Warranty coverage, duration, and claim procedures are governed by the respective manufacturer.

Surya Battery acts as a seller and facilitator and does not provide additional warranties unless specifically stated.

9. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy available on the website.

10. User Responsibilities

You agree:

• To provide accurate information during checkout.
• Not to misuse the website.
• Not to attempt unauthorized access to our systems.
• Not to engage in fraudulent or illegal activities.

11. Intellectual Property

All website content including:

• Logos
• Images
• Product descriptions
• Graphics
• Text
• Website design

are the property of Surya Battery or their respective owners and may not be copied, reproduced, or distributed without written permission.

12. Limitation of Liability

To the maximum extent permitted by law, Surya Battery shall not be liable for:

• Indirect or consequential damages.
• Loss of profits or business opportunities.
• Delays in delivery caused by third parties.
• Damages resulting from improper installation or usage.

Our maximum liability shall not exceed the amount paid for the purchased product.

13. Force Majeure

Surya Battery shall not be held responsible for delays or failures caused by events beyond reasonable control, including natural disasters, government actions, transportation disruptions, power failures, or internet outages.

14. Privacy

Your use of our website is also governed by our Privacy Policy.

15. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Updated terms will be posted on this page with a revised effective date.

16. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Muzaffarnagar, Uttar Pradesh.

17. Contact Information

Surya Battery
Ansari Road, Muzaffarnagar, Uttar Pradesh, India
Authorized Distributor of Genus & Okaya
Email: suryabatteryy@gmail.com
Phone: +91 9368506616